Terms of service.

By installing CoffeeSlack into a Slack workspace, signing into the dashboard, or otherwise using the service, you agree to these terms and to the Privacy Policy. If you’re accepting on behalf of a company, you confirm you have authority to bind that company.

CoffeeSlack pairs participating teammates each month and notifies them via Slack DM and email. The dashboard lets a workspace admin configure templates, see history, and manage billing. We’re a small team and we ship changes frequently — features may evolve, but we won’t remove a feature paid customers rely on without notice.

You must be at least 16 years old and authorized to use the Slack workspace you’re installing into. The service is a workplace tool; it is not intended for personal social use.

• The Free plan is available indefinitely up to the documented participant cap (see the Pricing page).
• Paid plans are billed monthly or yearly in advance through Stripe. The plan price and limits are those shown on the Pricing page at the time you subscribe.
• New paid subscriptions begin with a 60-day free trial. We do not require a payment method to start the trial; if no payment method is added before the trial ends, the subscription cancels and the workspace drops to the Free plan.
• You can cancel any time through the Stripe Customer Portal, linked from the Billing tab. Cancellation takes effect at the end of the period you’ve already paid for; we don’t pro-rate refunds for partial periods.
• We may change pricing for future billing cycles with at least 30 days’ notice by email to the workspace admin(s). You can cancel before the change takes effect if you don’t agree.
• Taxes are your responsibility unless we’re required to collect them.

You agree not to:

• Use the service to send spam, harass other users, or distribute unlawful content.
• Attempt to bypass the participant limits of your plan, or share access credentials with people outside your workspace.
• Reverse engineer, scrape, or interfere with the service beyond what’s permitted by applicable law.
• Use the service to compete with us by replicating it for third parties.

We may suspend or terminate access (with or without notice, depending on severity) if a workspace materially violates this section.

You retain ownership of your workspace data — participants, pairings, settings, and the email template you provide. You grant us a limited license to process that data solely to deliver the service as described in the Privacy Policy.

The CoffeeSlack name, marks, site, and source code are owned by us. These terms do not grant you any right to use our marks except to identify that your team uses CoffeeSlack.

You can stop using the service at any time by uninstalling the Slack app from your workspace; we’ll remove the install record and queue your data for deletion as described in the Privacy Policy. We may terminate or suspend the service for a workspace that violates these terms, fails to pay, or where we’re legally required to.

We aim for high uptime but don’t offer a formal SLA at this stage. The service is provided “as is” and “as available”. We may schedule maintenance, change features, or roll out updates without prior notice unless it would meaningfully reduce a paid plan’s value.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don’t guarantee that the service will be uninterrupted, error-free, or that pairings will lead to any particular outcome.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, consequential, special, exemplary, or punitive damages. Our total aggregate liability arising out of or relating to the service will not exceed the amount you paid us in the twelve months preceding the event giving rise to the claim, or USD $100 if you’re on the Free plan.

You agree to indemnify and hold us harmless from any third-party claims arising out of your use of the service in violation of these terms or applicable law, including claims that your workspace content infringes third-party rights.

We may update these terms as the product evolves. The effective date at the top reflects the latest version. If a change materially affects your rights, we’ll notify workspace admins by email at least 30 days before it takes effect. Continued use of the service after the effective date constitutes acceptance.

These terms are governed by the laws of the operator’s place of business, without regard to its conflict-of-laws rules. Disputes will be resolved in the courts located there, unless a non-waivable consumer-protection statute provides otherwise.

Email hello@coffeeslack.com or use the contact form.